Xochitl TROLINDER
Napa,CA
Summary
Detail-oriented Escrow Assistant with 5½ years of experience in escrow file preparation, transaction coordination, and document management. Skilled in client communication and facilitating the escrow closing process with real estate agents and lenders. Additional experience in food service and childcare enhances strong customer service and organizational abilities. California Notary Public commission valid through November 2027.
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
Escrow Assistant
Old Republic Title company
Napa, CA
03.2021 - 10.2026
- Managed escrow files for Old Republic Title company closings.
- Prepared settlement statements and closing documents.
- Coordinated signatures among lenders, buyers, sellers, and agents to facilitate timely closings.
- Organized disbursement packets and post-closing documents.
- Collected funds and verified wire transfer details.
- Provided customer service through phone calls or emails promptly and professionally.
- Collaborated with team members to ensure all aspects of an escrow are completed accurately.
- Notarized legal documents for transactions to ensure authenticity and compliance. during the course of a transaction.
- Drafted settlement statements for review by both parties prior to closing.
- Verified sufficiency of received funds to cover closing costs ahead of closing date, ensuring compliance.
- Ordered payoffs, demands, and title-related documents to support escrow processing.
- Addressed inquiries and resolved concerns promptly to enhance client satisfaction throughout the escrow process.
Babysitter
Private Family Clients
Sonoma, CA
02.2016 - 08.2018
- Provided responsible childcare while following parents' instructions and routines.
- Demonstrated patience, dependability, and clear communication.
- Maintained a safe and attentive environment for children.
Salad Maker
Mary’s pizza shack
Sonoma, California
09.2016 - 07.2017
- Prepared salads and food ingredients while following established food safety and cleanliness practices.
- Maintained an organized and clean workspace while managing daily preparation responsibilities.
- Worked with kitchen staff to support efficient operations in a fast-paced environment.
Education
Credo High School
Rohnert Park, CASkills
- Escrow File Preparation and Opening
- Escrow Document Processing
- Transaction Coordination
- Closing and Signing Coordination
- Pay off and demand request
- Notary Public certification
- Proficient in Cofax
- Organization and Attention to Detail
- Time Management and Prioritization
- Multitasking and prioritization
- Problem-Solving and Conflict Resolution
- Client Relations and Customer Service
- Telephone and Email Communication
- Teamwork and Collaboration
- Adaptability and Quick Learning
- Administrative and Office Support
- Training new employees
- Professionalism
Languages
Spanish
Professional
English
Native/ Bilingual
Certification
- Commission valid through November 7, 2027.
- Renewal may be pursued before expiration, subject to applicable state requirements.
Timeline
Escrow Assistant
Old Republic Title company
03.2021 - 10.2026
Salad Maker
Mary’s pizza shack
09.2016 - 07.2017
Babysitter
Private Family Clients
02.2016 - 08.2018
Credo High School