Xochitl E Chavez
Fontana,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
2006
2006
years of post-secondary education
Work History
Cashier and waitress
Las Islas Marias Mariscos
Mira Loma, California
06.2024 - 09.2025
- Processed customer transactions efficiently at a popular seafood restaurant.
- Provided excellent customer service in a fast-paced dining environment.
- Managed cash register, ensuring accurate handling of payments and change.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Handled customer complaints professionally, resolving issues to maintain satisfaction.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Took and processed customer orders accurately and efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of freshly prepared meals.
- Took orders for food and drinks and delivered them to guests.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
Cook
Applebee's
Salem, Oregon
01.2020 - 09.2023
- Prepared menu items according to established recipes and food safety guidelines.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Collaborated with team members to ensure timely food preparation and service.
- Operated kitchen equipment such as grills, fryers, and ovens efficiently.
- Followed portion control standards to minimize waste during food preparation processes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Set up and performed initial prep work for soups, sauces, and salads.
- Ordered supplies as needed for the kitchen.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Education
GED
Salem, OregonSkills
- Cash handling
- POS system operation
- Customer order processing
- Food safety standards
- Hospitality and accommodation
Languages
English and Spanish
Elementary
Timeline
Cashier and waitress
Las Islas Marias Mariscos
06.2024 - 09.2025
Cook
Applebee's
01.2020 - 09.2023
GED