Xumin Chang
Summary
Bilingual in Mandarin, English and moderate Cantonese.
knowledge in depth with insurance industry legislation procedures. Understand the western and Eastern mindset thus able to work with clients needs.
Overview
30
30
years of professional experience
Work History
Interpreter
Kieran Both Attorney Office
Manhattan, NY
05.2013 - 05.2018
- Provided oral interpretations for clients Political Asylum interview cases, successfully maintaining pace with native speakers to deliver real-time comprehension for interview officer and phone monitor.
- Prepare client before the interview about the procedure and what to be aware of how to answer the question straight-forward in timely manner.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Translate medical report, witness statement, personal experience of Client's persecution in China from Chinese to English.
Underwriter/ Ownership Analyst
NYCIRB
Manhattan, NY
12.1992 - 05.2018
- Identified and resolved problems through investigate business operation and payroll size and claim report, medical report, accident report.
- Validated results and performed quality assurance to assess accuracy of data.
- Applied knowledge of data modeling and statistical analysis to note risk and prevent loss control and train client on safety to reduce the premium cost.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Documented procedures and business processes and shared information with team members and management, broker, insured and workers compensation Board.
- Evaluated and adopted new technologies to address changing industry needs. for example, September 11 terrorism and covid 19 impact on insurance industry.
Education
Associate of Applied Science - Accounting
Business College of Shanghai University
Shanghai, ChinaBBA - Accounting
Baruch College
Manhattan, NY06.2003
Skills
strong team player,
experienced with customer service
coachable, respectful and responsible
reading, table-tennis, DIY art crafting, garden and cooking
exercise with Table-tennis playing and Yoga. Reading and music to enrich life, calm mind and soul. Cooking,art crafting and gardening make life more interesting and meaningful.
Timeline
Interpreter
Kieran Both Attorney Office
05.2013 - 05.2018
Underwriter/ Ownership Analyst
NYCIRB
12.1992 - 05.2018
Associate of Applied Science - Accounting
Business College of Shanghai University
BBA - Accounting
Baruch College