Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAFFI HACOPIAN (he/him)

Glendale,CA

Summary

As a highly driven and intellectual individual with a deep passion for the adequate care and well-being of others, I take pride in my objective to be an advocate for all people regardless of cultural/racial background or disability status. Through my academic endeavors, volunteer work at a child development center, and work in a diverse hospitality environment, I've acquired acutely valuable skills and knowledge that I intend to apply in my future career as a speech pathologist. With a solidified work ethic, I am confident in my ability to work collaboratively and meaningfully with others to achieve positive interactions, experiences, and outcomes for future patients.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Hilton Hotels Corporation
Glendale , CA
08.2021 - Current
  • Providing exceptional service in a fast-paced and culturally/racially diverse environment.
  • Demonstrating leadership by taking initiative as a proactive thinker (e.g. educating management on how to use a teletypewriter (TTY) to accommodate a deaf guest), making improvements to work processes, and effectively training new hires.
  • Accommodating guests with a vast range of disabilities who may require additional resources/equipment to maximize the comfortability of their stay.
  • Working along the guidelines of the ADA (Americans with Disabilities Act) and applying them when necessary.

Volunteer

Glendale Community College
Glendale , CA
01.2022 - 05.2022
  • Applied acquired knowledge in child development to the daycare services provided by the school's child development center.
  • Recognized behaviors that suggest how a child may be feeling.
  • Took initiative to resolve conflict between children and encourage/model positive behaviors.
  • Collaborated with staff to develop plans that maximize children's educational and overall experience at the center.

Volunteer

Cal State LA Concussion Program
Los Angeles , CA
02.2023 - 12.2023
  • Acquired knowledge regarding communicative disorders caused by traumatic brain injury and concussion.
  • Presented to numerous high schools about the impacts of concussion and how to decrease the chances of acquiring a traumatic brain injury.
  • Worked as a team with other group members to organize presentations and select the most relevant and helpful information to include.

Education

Bachelor of Arts - Communication Disorders

California State University - Los Angeles
Los Angeles, CA
05-2024

Associate of Arts - Psychology

Glendale Community College
Glendale, CA
06.2022

High School Diploma -

Glendale High School
Glendale, CA
06.2020

Skills

  • Multi-lingual (English, Spanish, Armenian, American Sign Language)
  • Expertise in child development
  • Active listening
  • Proactive thinking
  • Emotional intelligence/maturity
  • Prodigious communicative skills
  • Remarkable leadership skills
  • Vigorous interpersonal skills

Timeline

Volunteer

Cal State LA Concussion Program
02.2023 - 12.2023

Volunteer

Glendale Community College
01.2022 - 05.2022

Front Desk Agent

Hilton Hotels Corporation
08.2021 - Current

Bachelor of Arts - Communication Disorders

California State University - Los Angeles

Associate of Arts - Psychology

Glendale Community College

High School Diploma -

Glendale High School
RAFFI HACOPIAN (he/him)