XYDNEY GABRIELLE D MACADAAN-JACKSON
Armona,CA
Summary
Results-oriented retail professional with a strong background in retail store operations. Skilled in cash handling, customer engagement, and maintaining merchandising standards. Eager to leverage leadership and communication skills to contribute to team success and improve customer satisfaction.
Overview
10
10
years of professional experience
Work History
Lead Sales Associate
Joie Baby
Carlsbad, CA
03.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Maintained store presentation and merchandising standards to promote brand visibility and appeal.
- Collaborated with team members to achieve sales goals and improve customer service strategies.
- Handled cash register operations and customer transactions to process payments.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Used POS system to process sales, returns, online orders, and gift card activations.
Sales Associate
Carters Inc
Carlsbad, CA
03.2023 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained product display standards to attract customer interest and drive sales.
- Processed transactions efficiently, ensuring accuracy and timely service at checkout.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Caregiver
Great Paces LLC
Vista, CA
09.2018 - 07.2019
- Facilitated engaging activities to promote mental stimulation and emotional well-being in clients.
- Maintained accurate records of client progress and communicated updates to relevant parties.
- Implemented safety measures to reduce risks and ensure compliance with care standards.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living activities, ensuring comfort and safety.
Cashier
Dunkin' Donuts
Camp Pendleton, CA
08.2017 - 05.2018
- Processed customer transactions efficiently, ensuring accurate cash handling and register operations.
- Provided exceptional customer service, resolving inquiries and enhancing overall guest experience.
- Maintained cleanliness and organization of workstations, contributing to a welcoming environment.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Pizza Maker
Domino's Pizza
Camp Pendleton, CA
05.2017 - 07.2017
- Operated pizza ovens and kitchen equipment to ensure efficient cooking processes.
- Prepared high-quality pizzas by following standardized recipes and procedures.
- Monitored inventory levels and assisted in restocking ingredients as needed.
- Trained new team members on pizza preparation techniques and safety protocols.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Monitored and maintained clean working areas and cooking surfaces.
Cashier
Island Pacific Supermarket
Long Beach, CA
08.2016 - 02.2017
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to meet customer needs promptly.
- Resolved guest complaints swiftly, maintaining high satisfaction levels and loyalty.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Juan Rodriguez Cabrillo High School
Long Beach, CASkills
- Customer Service
- Leadership/Team Player
- Retail Store Operations
- Friendly and Outgoing
- Cash Handling
- Opening and Closing Procedures
- Communication
- Time Management
- Adaptive
- Active Listening
- Passionate
- Bilingual
Languages
English
Tagalog
Timeline
Lead Sales Associate
Joie Baby
03.2026 - Current
Sales Associate
Carters Inc
03.2023 - Current
Caregiver
Great Paces LLC
09.2018 - 07.2019
Cashier
Dunkin' Donuts
08.2017 - 05.2018
Pizza Maker
Domino's Pizza
05.2017 - 07.2017
Cashier
Island Pacific Supermarket
08.2016 - 02.2017
High School Diploma -
Juan Rodriguez Cabrillo High School