Xyomara Banuelos
Johnson City,TN
Summary
Dynamic and dedicated server with a strong work ethic, honed at Golden Corral Buffet and Grill. Proven track record in delivering exceptional customer service and guest engagement while maintaining cleanliness standards. Skilled in multitasking and training new team members, ensuring a seamless dining experience and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Golden Corral Buffet and Grill
08.2024 - Current
- Provided exceptional customer service to enhance dining experience for guests.
- Assisted in maintaining cleanliness and organization of dining area and serving stations.
- Trained new servers on restaurant policies, procedures, and service standards.
- Monitored guest needs proactively to provide prompt assistance during meals.
- Utilized point-of-sale system to manage orders and track inventory effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Team Member
McDonald's
10.2023 - 02.2024
- Provided excellent customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted in training new team members on operational procedures and best practices.
- Prepared food items according to established quality standards and safety protocols.
Education
High School Diploma - Nursing
Northeast State Community College
Blountville, TNSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cleanliness standards
Certification
- CNA
- AHA BLS
- TECTA
Languages
Spanish
Native or Bilingual
Timeline
Server
Golden Corral Buffet and Grill
08.2024 - Current
Team Member
McDonald's
10.2023 - 02.2024
High School Diploma - Nursing
Northeast State Community College