STEFANI VILLAZANA
Round Lake Beach,IL
Summary
Compassionate Medical Assistant with expertise in supporting physicians and managing patient care and administrative tasks. Proficient in recording vital signs, preparing patients for examinations, and maintaining accurate medical records. Proven track record of enhancing patient satisfaction through effective communication and empathy. Contributed to improved clinical processes, resulting in increased patient flow and better care delivery.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Lake County Health Department
Waukegan, Illinois
04.2022 - Current
- Conducted comprehensive assessments for clients' behavioral health needs.
- Developed individualized treatment plans based on client assessments and goals.
- Collaborated with interdisciplinary teams to coordinate client care effectively.
- Provided crisis intervention services to individuals in acute distress situations.
- Educated clients and families about mental health resources and coping strategies.
- Adhered to ethical standards set by professional organizations while delivering care.
Certified Medical Assistant
Illinois Bone and Joint Institute
Bannockburn, IL
08.2021 - 04.2022
- Coordinated scheduling and communication between departments to streamline operations.
- Managed office supplies inventory, ensuring availability for daily tasks.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Entered data into databases accurately and efficiently.
- Coordinated support to facilitate general office operations.
Certified Medical Assistant
Advocate Medical Center
Libertyville, Illinois
09.2020 - 08.2021
- Assisted healthcare providers with patient examinations and procedures.
- Administered medications and vaccinations under physician supervision.
- Scheduled appointments and coordinated patient referrals efficiently.
- Educated patients on health maintenance and preventive care practices.
- Maintained cleanliness and organization of examination rooms and supplies.
Lead Medical Assistant
Grayslake Medical Group, LLC
Libertyville, IL
10.2016 - 09.2020
- Coordinated patient schedules and managed appointment flow for optimal clinic efficiency.
- Assisted physicians with examinations and documented patient histories accurately.
- Administered medications and vaccinations following established protocols and safety guidelines.
- Trained new staff on medical procedures and office protocols to ensure compliance.
- Maintained accurate medical records using electronic health record systems effectively.
- Communicated with patients regarding test results and follow-up care instructions clearly.
- Supervised, trained and coached team of medical assistants.
Certified Medical Assistant
ERIE FAMILY HEALTH CENTER
Waukegan, IL
01.2016 - 10.2016
- Assisted OB-GYNE and pediatricians with exams and procedures
- Assisted multiple physicians and physician residents with Spanish translations
- Maintained and prepared exams for procedures
- Responsible for ordering medical supplies
Certified Medical Assistant
Illinois Gastroenterology
Gurnee, Illinois
08.2014 - 10.2015
- Educated patients on procedural expectations and post-procedure care instructions.
- Collaborated with nursing staff to ensure seamless patient flow in the clinic.
- Conducted routine sterilization of instruments to uphold safety standards.
- Assisted physicians during endoscopic procedures and monitored patient comfort.
- Provided pre-procedure instructions to patients regarding preparation for their procedure.
Education
Diploma - Practical Nursing
State Career College
Waukegan, IL07-2025
Certificate - Medical Assistant
State Career College
Waukegan10-2014
Certificate - Nursing Assistant
College of Lake County
Grayslake, IL05-2011
High School Diploma -
Round Lake Senior High School
Round Lake, IL05-2011
Skills
- Fluent in Spanish and English
- Team collaboration
- Electronic health records
- Attention to detail
- Phlebotomy techniques
- Patient scheduling
- Basic life support
- Multitasking and organization
References
Available upon request
Timeline
Certified Medical Assistant
Lake County Health Department
04.2022 - Current
Certified Medical Assistant
Illinois Bone and Joint Institute
08.2021 - 04.2022
Certified Medical Assistant
Advocate Medical Center
09.2020 - 08.2021
Lead Medical Assistant
Grayslake Medical Group, LLC
10.2016 - 09.2020
Certified Medical Assistant
ERIE FAMILY HEALTH CENTER
01.2016 - 10.2016
Certified Medical Assistant
Illinois Gastroenterology
08.2014 - 10.2015
Diploma - Practical Nursing
State Career College
Certificate - Medical Assistant
State Career College
Certificate - Nursing Assistant
College of Lake County
High School Diploma -
Round Lake Senior High School
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