YAASANTEWA MUSTAPHA
Portage,IN
Summary
Resourceful professional with extensive experience in retail and beauty sectors. Proven ability to maintain organized inventory and support team operations while ensuring customer satisfaction. Experienced in training staff, managing special orders, and maintaining detailed operational records. Recognized for strong communication skills and adaptability in high volume environments.
Overview
3
3
years of professional experience
Work History
Beauty Expert/Sales Associate
Bluemercury
Chicago, Illinois
08.2023 - Current
- Provided makeup services for weddings, proms and other special events.
- Educated customers on skincare routines and makeup application techniques.
- Trained new staff members on proper techniques for client makeup applications.
- Placed special orders or called other stores to find desired items.
- Assisted in inventory management and restocking of beauty products.
- Managed inventory levels of supplies to ensure adequate stock was available at all times.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
Work Study Advisor
TRIO Student Support - Ivy Tech
Gary, Indiana
01.2023 - 12.2023
- Monitored student progress and provided timely feedback.
- Collaborated with faculty to support student needs and services.
- Promoted career and employment-related programs and events, fully coordinating job fairs and workshops on study skills and time management.
- Conferred with parents to discuss children's progress and resolve academic problems.
Sales Associate
SEPHORA at Kohl's
Merrillville, Indiana
05.2022 - 08.2022
- Promoted Sephora's Beauty Insider loyalty program to enhance customer retention.
- Cross-sold products and services to increase average transaction value.
- Attended weekly training sessions to stay informed about new products and trends in the industry.
- Maintained an extensive knowledge of current makeup trends, techniques, and adjusted sales strategies accordingly.
- Demonstrated makeup techniques, color theory, and application methods to customers.
Sales Associate
Sunglass Hut
Merrillville, Indiana
04.2022 - 07.2022
- Assisted customers with selecting fashionable eyewear, ensuring proper fit, and personalized styling.
- Educated customers on product features and benefits of sunglasses.
- Conducted daily inventory counts for over 300 items, identifying and reconciling discrepancies.
- Collaborated with the team to increase daily sales, conversion, and UPT through clear communication and strong work relationships.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Science - Chemistry
Ivy Tech Community College of Indiana
Indianapolis, IN12-2021
Skills
- Problem solving
- Multitasking Abilities
- Attention to detail
- Team collaboration
- Effective communication
- Time management
References
References available upon request.
Timeline
Beauty Expert/Sales Associate
Bluemercury
08.2023 - Current
Work Study Advisor
TRIO Student Support - Ivy Tech
01.2023 - 12.2023
Sales Associate
SEPHORA at Kohl's
05.2022 - 08.2022
Sales Associate
Sunglass Hut
04.2022 - 07.2022
Associate of Science - Chemistry
Ivy Tech Community College of Indiana
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