Yacira Suarez
3409 W Caddo Dr Caddo Mills,TX
Summary
Results-driven retail professional with extensive experience in customer engagement and visual merchandising. Expertise in point-of-sale systems and inventory management, contributing to successful sales initiatives and enhanced customer satisfaction.
Overview
6
6
years of professional experience
Work History
Counter Manager
Dillard's
Mesquite, Texas
08.2025 - Current
- Assisted customers with product selection and answered questions about merchandise.
- Maintained visual displays to ensure an appealing shopping environment.
- Organized inventory and restocked shelves to enhance product availability.
- Processed sales transactions accurately at the cash register.
- Collaborated with team members to support promotional events and sales initiatives.
- Trained new staff on product knowledge and customer service protocols.
- Monitored stock levels and reported discrepancies to management promptly.
- Attracted new clients through brand promotion and sales marketing practices.
- Consistently kept up-to-date knowledge of current fashion trends and styles.
Luxury Fragrance Sales Associate
Loreal Luxe, Lancome
Mesquite, Texas
09.2020 - 08.2023
- Assisted customers in selecting fragrances based on personal preferences.
- Educated clients on product features and application techniques.
- Maintained inventory levels and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Monitored fragrance trends and provided feedback to management.
- Resolved customer complaints promptly and professionally.
- Greeted customers and provided customer service.
- Provided information on product availability, special promotions, and payment options.
- Attended regular staff meetings to discuss sales targets, customer feedback, issues encountered.
- Kept floor and stock areas organized and clean to meet safety and appearance requirements.
Shipping Supervisor
Partmaster
Greenville, Texas
08.2019 - 01.2022
- Supervised daily shipping operations and ensured compliance with safety protocols.
- Coordinated with warehouse staff to optimize loading and unloading processes.
- Trained new employees on shipping procedures and best practices.
- Managed inventory levels and maintained accurate shipping records.
- Monitored shipment schedules and resolved any discrepancies promptly.
- Implemented process improvements to enhance efficiency in shipping operations.
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Maintained records of all outgoing shipments, ensuring that they were accurate and complete.
Education
High School Diploma -
Instituto De Asis De Occidente
Guadalajara MX06-1991
Skills
- Customer service
- Visual merchandising
- Inventory management
- Point-of-sale systems
- Sales promotions
- Product knowledge
- Communication skills
- Customer assistance
- Cash-handling procedures
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Counter Manager
Dillard's
08.2025 - Current
Luxury Fragrance Sales Associate
Loreal Luxe, Lancome
09.2020 - 08.2023
Shipping Supervisor
Partmaster
08.2019 - 01.2022
High School Diploma -
Instituto De Asis De Occidente
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