Yadileidis Ricardo Sanchez

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Counted and labeled prescriptions with correct item and quantity.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Entered and processed patients' prescriptions into internal system.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Make outbound/Inbounds calls to patients and healthcare professionals on regard medications, adherence, and possible barriers removal.

Follow up refill reminded and enroll patient to new pharmacy benefits.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Entered and processed patients' prescriptions into the internal system.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

• Stocked, labeled, and inventoried medication to keep accurate records.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Set up and modified patient profiles in Qs1 Software to include current information such as medications and insurance details.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Processed 80 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Entered and processed 80 patients' prescriptions into internal system.
• Counted and labeled prescriptions with correct item and quantity.
• Stocked, labeled, and inventoried medication to keep accurate records.

• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Collected co-payments or full payments from customers.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.

• Entered and processed patients' prescriptions into the internal system.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

• Resolved non-routine issues like third-party billing, computer system, and customer service issues.
• Resolved non-routine issues like third-party billing, computer system, and customer service issues.
• Restocked automated medication dispensing equipment.
• Verified patient data and billing information to discover and resolve erroneous bills due to system errors.