Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yadira Garcia

Health Care Support Professional
Williams,CA

Summary

Dynamic and results-driven professional with a robust background in medical support and customer service, dedicated to enhancing patient experiences through effective care coordination and administrative excellence. Proficient in maintaining precise records and ensuring adherence to healthcare regulations, demonstrating a strong commitment to compliance and quality standards. Bilingual in English and Spanish, equipped with exceptional communication, multitasking, and problem-solving abilities that foster collaboration and efficiency. Passionate about delivering compassionate service, upholding confidentiality, and contributing to the overall success of healthcare teams.

Overview

4
4
years of professional experience
3
3
Certifications
1
1
Language

Work History

Medical Assistant

Planned Parenthood Mar Monte
03.2025 - 04.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Barista

Starbucks
08.2022 - 08.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Nursing Assistant

Valley West Post-Acute
03.2021 - 07.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.

Education

Medical Assistant -

Gurnick Academy Of Medical Arts
Salida, CA
03.2020

High School Diploma - undefined

Sequoia High School
Redwood City, CA
06.2017

Skills

    Medical terminology

    Data entry

    Customer service

    Medical office administration

    Clerical support

    Spreadsheet management

    Proofreading

    Problem-solving

    Active listening

    Microsoft Excel

    Appointment scheduling

    Microsoft PowerPoint

    Electronic health records

    Maintaining confidentiality

    Customer focus

    Attention to detail

Certification

Medical Assistant Certification

Timeline

Medical Assistant

Planned Parenthood Mar Monte
03.2025 - 04.2025

Barista

Starbucks
08.2022 - 08.2024

Nursing Assistant

Valley West Post-Acute
03.2021 - 07.2022

High School Diploma - undefined

Sequoia High School

Medical Assistant -

Gurnick Academy Of Medical Arts

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