Yadira Gonzalez
Nacogdoches ,TX
Summary
Dynamic Care Access Specialist with proven expertise at Little Jacks Pediatrics in enhancing patient flow and ensuring compliance. Skilled in insurance verification and effective communication, I excel in multitasking and maintaining meticulous records. Recognized for my reliability and ability to thrive under pressure, I deliver exceptional customer support and foster collaborative environments.
Overview
6
6
years of professional experience
Work History
Care Access Specialist
Little Jacks Pediatrics
12.2024 - 06.2025
- Facilitated appointment confirmations to ensure efficient workflow.
- Maintained patient records in accordance with access management compliance standards.
- Collaborated with insurance providers to confirm coverage.
- Managed patient check-in and check-out processes efficiently.
- Managed and directed phone communications effectively.
- Operated fax and scanning equipment efficiently.
Receptionist
NISD
09.2019 - 05.2024
- Greeted incoming visitors and parents professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed attendance records for tardiness and absences.
- Operated fax and scanning equipment efficiently.
Education
High School Diploma - Nursing
Angelina College
Lufkin, TXHigh School Diploma -
Nacogdoches High School
Nacogdoches, TX05.2006
Skills
- Customer support
- Maintaining records
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Punctual and hardworking
- Problem-solving abilities
- Calm and effective under pressure
- Multitasking
- Reliability
- Excellent communication
- Effective communication
- Detail-oriented
- Documenting and recording information
- Insurance verifying
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Care Access Specialist
Little Jacks Pediatrics
12.2024 - 06.2025
Receptionist
NISD
09.2019 - 05.2024
High School Diploma - Nursing
Angelina College
High School Diploma -
Nacogdoches High School