Yadira Ramales
Yakima,United States
Summary
Developed strong coordination and administrative skills within healthcare environment, excelling in patient care and referral management. Demonstrated ability to handle complex tasks and communicate effectively with diverse stakeholders. Seeking to leverage these transferrable skills in new, dynamic role.
Overview
3
3
years of professional experience
Work History
Referral Coordinator
MultiCare - Children's Village
Yakima-Washington
08.2025 - 02.2026
- Managed scheduling and follow-up of appointments, enhancing patient satisfaction and service efficiency.
- Collaborated with healthcare providers to streamline referral workflows and improve communication channels.
- Utilized electronic health record systems to track referrals and monitor patient progress effectively.
- Coordinated referral processes for pediatric services, ensuring timely patient access to care.
Patient Services Coordinator
Multicare - Children's Village
08.2024 - 08.2025
- Coordinated patient appointments, ensuring timely access to services and reducing wait times.
- Assisted families in navigating healthcare resources, enhancing overall patient experience.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Collaborated with interdisciplinary teams to streamline patient care processes and improve service delivery.
Patient Financial Specialist
MultiCare Hospital - Business Center
Yakima, WA
05.2023 - 11.2023
- Assisted patients with financial inquiries, ensuring clarity and understanding of billing processes.
- Processed insurance claims accurately, reducing delays in reimbursement for services rendered.
- Coordinated with healthcare providers to verify patient eligibility and benefits information promptly.
- Implemented streamlined procedures for financial documentation, improving efficiency in account management.
Education
Associate of Science - Accounting
Perry Technical Institute
Yakima06-2021
Skills
- Pre-authorizations
- Insurance verification
- Medical terminology
- Patient scheduling
- HIPAA regulations
- Accurate documentation
- Multi-line telephone operation
- Critical thinking
- Epic systems
- Problem identification
- Data analysis
Languages
Spanish
Full Professional
Timeline
Referral Coordinator
MultiCare - Children's Village
08.2025 - 02.2026
Patient Services Coordinator
Multicare - Children's Village
08.2024 - 08.2025
Patient Financial Specialist
MultiCare Hospital - Business Center
05.2023 - 11.2023
Associate of Science - Accounting
Perry Technical Institute