Yadira Rivera
Fountain Hill,PA
Summary
Efficient (cross-trained) associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Highly adaptable team leader with excellent background of quick and effective performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Associate
The Home Depot
02.2023 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked effectively in fast-paced environments.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Package Handler
FedEx
11.2023 - 01.2024
- Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Hostess
Texas Roadhouse
05.2019 - 11.2019
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Occupational Studies Degree -
Auguste Escoffier School of Culinary Arts
Austin, TX03.2024
Diploma -
Building 21 High School
Allentown, PA06.2020
Skills
- Adaptability
- Efficiency
- Multitasking
- Attention to Detail
- Task Prioritization
- Verbal Communication
- Customer Service
Timeline
Package Handler
FedEx
11.2023 - 01.2024
Associate
The Home Depot
02.2023 - Current
Hostess
Texas Roadhouse
05.2019 - 11.2019
Associate of Occupational Studies Degree -
Auguste Escoffier School of Culinary Arts
Diploma -
Building 21 High School
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