Yadira Rueda
Dallas,TX
Summary
*money tranfers
*bill payments
*Typing
*front desk
*Bilingual
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Envios Y Mas
01.2023 - 09.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
La Guadalupana Meat Market
03.2020 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
No Degree -
Alvin High School
Alvin, TXSkills
- Product Merchandising
- Cash Handling
- Guest Services
- Merchandise Restocking
- Drawer Management
- Customer Service
- Payment Collection
- Customer Relationship Management (CRM)
- Refund Handling
- Call Response and Transfer
- Bank Deposits
- ID Verification
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Envios Y Mas
01.2023 - 09.2023
Cashier
La Guadalupana Meat Market
03.2020 - 12.2022
No Degree -
Alvin High School
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