Yadira Vasquez
Pueblo,USA
Summary
Dedicated Secretary with a proven track record in customer service and office management, notably at Betos Auto Body Shop LLC. Excelled in appointment scheduling and sales support, leveraging excellent communication and attention to detail. Skilled in Microsoft Office, adept at learning quickly, and recognized for enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Secretary
Betos Auto Body Shop LLC
Pueblo, CO
04.2023 - Current
- Answered incoming calls promptly and professionally, routing messages as needed.
- Greeted visitors warmly upon arrival at the office; provided friendly customer service.
- Performed data entry and generated reports.
- Scanned documents into electronic format for storage in databases or other applications.
- Organized office supplies inventory to ensure timely ordering of materials when necessary.
- Scheduled and confirmed appointments for clients or customers.
- Recognized potential sales opportunities during interactions with customers; referred them to appropriate sales team members.
- Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
Dental Assistant
Young At Heart Dental
Pueblo
01.2022 - 04.2023
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Reviewed patient charts prior to appointments for accuracy of data entry.
- Scheduled appointments for patients using the office management system software.
- Ensured that all medical records were kept up-to-date and accurate.
Waitress
Applebee's Grill + Bar
Pueblo
07.2019 - 01.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Neighborhood Expert, trained new employees and set an example.
Education
ASSOCIATE OF ARTS - BUSINESS MANAGEMENT
Pueblo Community College
PuebloSkills
- Customer service
- Appointment scheduling
- Sales support
- Fast learner
- Excellent communication
- Attention to detail
- Microsoft office
- Office management
Timeline
Secretary
Betos Auto Body Shop LLC
04.2023 - Current
Dental Assistant
Young At Heart Dental
01.2022 - 04.2023
Waitress
Applebee's Grill + Bar
07.2019 - 01.2023
ASSOCIATE OF ARTS - BUSINESS MANAGEMENT
Pueblo Community College