Yadira R Campos
Odessa,TX
Summary
Dynamic professional with a proven track record at Advanced Eye Care, excelling in organization and customer relations. Successfully enhanced workflow efficiency as a Manager at La Valentina, leading training initiatives and optimizing inventory control. Skilled in appointment scheduling and data entry, ensuring accuracy and compliance while delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Receptionist
Advanced Eye Care
Odessa
11.2024 - Current
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Answered multi-line phone system, directing calls to appropriate staff and addressing patient inquiries.
- Maintained organized patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- Coordinated with medical staff to prepare examination rooms and ensure readiness for patient visits.
Manager
La Valentina
Midland
05.2020 - 11.2024
- Developed and implemented operational strategies to enhance workflow efficiency.
- Led team training sessions to improve product knowledge and customer service skills.
- Managed inventory control processes to reduce waste and optimize stock levels.
- Streamlined communication between departments to improve project collaboration.
Education
High School Diploma -
Kermit High School
Kermit, TX06.1996
Skills
Organization skills
Time management
Telephone skills
Data entry
Customer/Client relations
Appointment scheduling
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Advanced Eye Care
11.2024 - Current
Manager
La Valentina
05.2020 - 11.2024
High School Diploma -
Kermit High School