Yadira Yaquelin Elizalde Navarro

• Assisted customers with product questions, store navigation, and service desk requests.
• Resolved complaints, returns, and exchanges while following Walmart customer service procedures.
• Processed purchases, refunds, and payment transactions accurately at register and service desk.
• Supported online order pickup, item lookup, and order status updates for customers.
• Communicated product availability, pricing, and policy details clearly to shoppers.

• Processed cash, debit, credit, and EBT transactions accurately at point-of-sale register.
• Greeted customers and provided courteous service during checkout and bagging.
• Balanced cash drawer and resolved register discrepancies following store procedures.
• Scanned merchandise, applied pricing updates, and verified promotional discounts.
• Maintained clean, organized checkout area and stocked nearby impulse items.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Healthcare Administrative Support Skills

• Processed and organized invoices, billing documents, and financial records.
• Scanned, uploaded, and maintained electronic and physical documents.
• Assisted with creating and managing social media posts to promote healthcare services.
• Supported tax-related administrative tasks, including organizing financial documents and maintaining accurate records.
• Maintained organized files and handled confidential information with professionalism.
• Provided general clerical and administrative support to ensure efficient office operations.
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• Assisted the school nurse by gathering, organizing, and delivering medical supplies and educational materials.
• Supported patient dismissal procedures while helping maintain student safety and accountability.
• Assisted with daily school operations and communicated with school staff to support patient needs.
• Helped maintain an organized, clean, and safe environment for students and staff.
• Provided general assistance to patients and staff while following school procedures and instructions.
• Demonstrated professionalism, patience, organization, and attention to detail when supporting patient and healthcare personnel.