Yael Ortiz Bautista
Yakima,WA
Summary
A dynamic and bilingual professional with a proven track record at Olive Garden Restaurant, where I enhanced customer satisfaction through exceptional service and strong multitasking abilities. Skilled in cash handling and proficient in MS Office, I excel in fast-paced environments, ensuring high standards of cleanliness and fostering lasting customer relationships.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
07.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Stanton Academy
Yakima, WA03.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Bilingual
- Cleanliness standards
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
- Certifications in MS Word, Excel, Powerpoint, etc.
Languages
Spanish
Native or Bilingual
Timeline
Server
Olive Garden Restaurant
07.2020 - Current
High School Diploma -
Stanton Academy
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