Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Yaghonara Ramirez

Cape Canaveral,FL

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy Health
03.2023 - 06.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Manager

IL Mio Pane
01.2015 - 12.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Medical Assistant

CompuMedical
02.2011 - 01.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Education

High School Diploma -

FOC Lazo De Vega
Havana, Cuba
04.2000

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

CVS Pharmacy Health
03.2023 - 06.2024

Manager

IL Mio Pane
01.2015 - 12.2020

Medical Assistant

CompuMedical
02.2011 - 01.2015

High School Diploma -

FOC Lazo De Vega
Yaghonara Ramirez