Yahaida Mendoza
Brownsville
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
Work History
Supervisor
Sevita home health
01.2022 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Youth Care Worker
Sunny Glenn
09.2020 - 09.2022
- Developed and implemented individualized plans to meet the needs of youth in care
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved
- Assisted in developing and implementing behavior management strategies with youth in care
Youth Care Worker
CHS Medical
09.2018 - 08.2020
- Developed and implemented individualized plans to meet the needs of youth in care.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Assisted in developing and implementing behavior management strategies with youth in care.
Education
High School Diploma -
Hanna High School
Brownsville, TX05-2000
Skills
- Schedule development
- Operations Management
- Process Improvement
- Staff Management
- Training and mentoring
- Processes and procedures
- Team building
- Team Leadership
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
Sevita home health
01.2022 - Current
Youth Care Worker
Sunny Glenn
09.2020 - 09.2022
Youth Care Worker
CHS Medical
09.2018 - 08.2020
High School Diploma -
Hanna High School
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