Yahaira Cepeda
New York,NY
Summary
Dedicated Residential Property Manager with a background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver.
Overview
6
6
years of professional experience
Work History
Residential Property Manager
HDFC- 537 West 133rd Street
06.2022 - Current
- Maximized 6 stories 36 units shareholders satisfaction by addressing concerns promptly and resolving issues efficiently.
- Maintained accurate records of all financial transactions related to the managed property for easy reference during audits or legal matters.
- Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Housing Preservation and Development compliance and making sure Violations were rectified/payed.
Associate Property Manager
HDFC -943 Amsterdam Avenue
05.2019 - 06.2022
- Developed strong relationships with vendors to secure best pricing and services for property maintenance needs such as Boiler repairs and Porters.
- Reduced delinquency rates by implementing effective rent collection policies and procedures.
- Conducted detailed property inspections regularly, identifying potential issues before they escalated into costly repairs.
- Assist in management of building which totaled 15 units as well as two commercial spaces, condo/co-ops rentals.
Recruitment Officer
United Staffing Solutions
01.2018 - 03.2019
- Enhanced candidate experience by implementing streamlined recruitment processes and personalized communication strategies.
- Reduced time-to-fill for open positions by proactively cultivating a robust talent pipeline through various sourcing techniques.
- Increased employee retention rates with implementation of comprehensive onboarding programs and ongoing professional development opportunities.
- Improved overall hiring quality by partnering with department managers to develop detailed job descriptions and requirements for each role.
Education
Associate of Applied Science - Business Administration
Monroe College
The Bronx, NY06.2023
Skills
- Yardi Software
- Building Maintenance
- Property Inspections
- Tenant relations
- Rent collection
- Application process proficiency
- Leasing and sales
- Violations ( certifications )
Languages
Spanish
Native or Bilingual
Timeline
Residential Property Manager
HDFC- 537 West 133rd Street
06.2022 - Current
Associate Property Manager
HDFC -943 Amsterdam Avenue
05.2019 - 06.2022
Recruitment Officer
United Staffing Solutions
01.2018 - 03.2019
Associate of Applied Science - Business Administration
Monroe College
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