Yahaira Pillado
Stone Mountain,GA
Summary
Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
Walgreens
03.2022 - 05.2023
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Removed trash, swept, and mopped floors for professional appearance.
- Answered questions about store policies and addressed customer concerns.
- Retrieved items for customers and verified prices.
- Packed customer orders into boxes and bags, transferring to shopping cart.
Crew Team Member
McDonald's
05.2020 - 11.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Skills
- Advising and Coaching
- Guest Experiences
- Timely Food Delivery
- Retail Operations
- Restock Products
- Customer Loyalty
- Loading and Unloading
- Customer Care
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Assistant
Walgreens
03.2022 - 05.2023
Crew Team Member
McDonald's
05.2020 - 11.2021
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