Yahaira Zayas
New York,United States
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Community Coordinator
Department Of Education
03.2023 - Current
- Improved community health by conducting assessments, identifying needs, and developing intervention plans for families in temporary housing
- Enhanced communication between families and providers through consistent follow-ups and progress updates.
- Maintained accurate documentation for over 200 cases, ensuring compliance with regulations (HIPPA) and confidentiality requirements, during initial intakes
- Advocate on behalf of families with health care and education professionals
- Arrange Transportation for families
- Assist families with completing applications
Case Manager
Children's Rescue Fund
11.2022 - 03.2023
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans.
- Assessed clients for abuse and neglect to compile documentation for court reports.
- Created and updated systems of organization for case service plans and court reports.
- Translate and schedule appointments for Asylum seekers
- Manage caseload of over 30 families
Case Manager Supervisor
Praxis Housing Initiatives
04.2022 - 11.2022
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Offered therapeutic services and crises intervention to emotionally disturbed adolescents.
- Managed support services and fostered communication among social workers, therapists, hospital staff and families
- Updated personal information, incident reports and documents into CARES 2.0
Education
Bachelor of Science - Human Services
Boricua College
New York, NY05.2019
Skills
- Community Outreach
- Multitasking Abilities
- Relationship Building
- Problem-Solving
- Teamwork and Collaboration
- Telephone Etiquette
- Administrative tasks
Certification
- NARCAN
- CPR/First Aid
- CARES 2.0
- Violence and Trauma
- Stop Harassment
- Working with Homeless Survivors of Domestic Violence and Trauma
- Customer Service
- Sexual Harassment
Timeline
Community Coordinator
Department Of Education
03.2023 - Current
Case Manager
Children's Rescue Fund
11.2022 - 03.2023
Case Manager Supervisor
Praxis Housing Initiatives
04.2022 - 11.2022
Bachelor of Science - Human Services
Boricua College
- NARCAN
- CPR/First Aid
- CARES 2.0
- Violence and Trauma
- Stop Harassment
- Working with Homeless Survivors of Domestic Violence and Trauma
- Customer Service
- Sexual Harassment
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