Yahanna Medina
Coral Springs,FL
Overview
5
5
years of professional experience
Work History
Server
Kanpai
04.2024 - 03.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order processing and ensured timely delivery of food and beverages.
- Trained new staff on service protocols and menu knowledge, enhancing team performance.
- Oversaw daily operations, including inventory management and supply ordering.
Food Runner
Kanpai
04.2024 - 03.2025
- Delivered food orders promptly, ensuring high levels of customer satisfaction and efficient service flow.
- Collaborated with kitchen staff to streamline order processes and maintain consistency in food presentation.
- Monitored dining area for guest needs, proactively addressing issues to enhance overall dining experience.
- Assisted with inventory management, tracking supplies to minimize waste and ensure timely availability of ingredients.
Head Barback
Mia Rosebud
10.2023 - 12.2024
- Supervised barback operations to ensure efficient beverage service and workflow.
- Trained and mentored junior staff on bar setup and inventory management.
- Streamlined inventory processes, reducing waste and improving stock accuracy.
- Collaborated with bartenders to optimize drink preparation efficiency.
Shift Leader
Moe's Southwest Grille
01.2022 - 12.2023
- Supervised daily operations, ensuring adherence to company policies and safety protocols.
- Trained new team members on operational procedures and customer service standards.
- Managed inventory levels, coordinating stock replenishment to meet demand efficiently.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Crew Member
SUBWAY®Restaurants
08.2021 - 06.2022
- Delivered exceptional customer service in fast-paced environment, ensuring positive guest experiences.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of workstations, adhering to hygiene and safety standards.
- Assisted in training new crew members on operational procedures and customer service protocols.
Secretary
Val's Cleaning Services
01.2020 - 06.2021
- Managed correspondence and maintained organized communication channels to enhance office efficiency.
- Assisted in scheduling appointments and coordinating meetings, ensuring all logistics were handled effectively.
- Processed and filed documents accurately to support record-keeping and retrieval needs.
- Utilized office software to prepare reports and presentations, improving overall documentation quality.
Education
GED -
Broward Community Schools
Pompano Beach, FL03-2022
Skills
- Strong work ethic
- Cash handling
- Hospitality service expertise
- Cleanliness standards
- Memory retention
- Food running
- Supply restocking
- Order management
- Table setting
- Upselling techniques
- High volume dining
- Hostess support
- Guest engagement
Languages
English
Full Professional
Portuguese
Full Professional
Timeline
Server
Kanpai
04.2024 - 03.2025
Food Runner
Kanpai
04.2024 - 03.2025
Head Barback
Mia Rosebud
10.2023 - 12.2024
Shift Leader
Moe's Southwest Grille
01.2022 - 12.2023
Crew Member
SUBWAY®Restaurants
08.2021 - 06.2022
Secretary
Val's Cleaning Services
01.2020 - 06.2021
GED -
Broward Community Schools