Overview
Work History
Education
Skills
Languages
Timeline
Server

Yahanna Medina

Coral Springs,FL

Overview

5
5
years of professional experience

Work History

Server

Kanpai
04.2024 - 03.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed order processing and ensured timely delivery of food and beverages.
  • Trained new staff on service protocols and menu knowledge, enhancing team performance.
  • Oversaw daily operations, including inventory management and supply ordering.

Food Runner

Kanpai
04.2024 - 03.2025
  • Delivered food orders promptly, ensuring high levels of customer satisfaction and efficient service flow.
  • Collaborated with kitchen staff to streamline order processes and maintain consistency in food presentation.
  • Monitored dining area for guest needs, proactively addressing issues to enhance overall dining experience.
  • Assisted with inventory management, tracking supplies to minimize waste and ensure timely availability of ingredients.

Head Barback

Mia Rosebud
10.2023 - 12.2024
  • Supervised barback operations to ensure efficient beverage service and workflow.
  • Trained and mentored junior staff on bar setup and inventory management.
  • Streamlined inventory processes, reducing waste and improving stock accuracy.
  • Collaborated with bartenders to optimize drink preparation efficiency.

Shift Leader

Moe's Southwest Grille
01.2022 - 12.2023
  • Supervised daily operations, ensuring adherence to company policies and safety protocols.
  • Trained new team members on operational procedures and customer service standards.
  • Managed inventory levels, coordinating stock replenishment to meet demand efficiently.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.

Crew Member

SUBWAY®Restaurants
08.2021 - 06.2022
  • Delivered exceptional customer service in fast-paced environment, ensuring positive guest experiences.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of workstations, adhering to hygiene and safety standards.
  • Assisted in training new crew members on operational procedures and customer service protocols.

Secretary

Val's Cleaning Services
01.2020 - 06.2021
  • Managed correspondence and maintained organized communication channels to enhance office efficiency.
  • Assisted in scheduling appointments and coordinating meetings, ensuring all logistics were handled effectively.
  • Processed and filed documents accurately to support record-keeping and retrieval needs.
  • Utilized office software to prepare reports and presentations, improving overall documentation quality.

Education

GED -

Broward Community Schools
Pompano Beach, FL
03-2022

Skills

  • Strong work ethic
  • Cash handling
  • Hospitality service expertise
  • Cleanliness standards
  • Memory retention
  • Food running
  • Supply restocking
  • Order management
  • Table setting
  • Upselling techniques
  • High volume dining
  • Hostess support
  • Guest engagement

Languages

English
Full Professional
Portuguese
Full Professional

Timeline

Server

Kanpai
04.2024 - 03.2025

Food Runner

Kanpai
04.2024 - 03.2025

Head Barback

Mia Rosebud
10.2023 - 12.2024

Shift Leader

Moe's Southwest Grille
01.2022 - 12.2023

Crew Member

SUBWAY®Restaurants
08.2021 - 06.2022

Secretary

Val's Cleaning Services
01.2020 - 06.2021

GED -

Broward Community Schools

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Yahanna Medina