Yahir Guardiola
Laredo,TX
Summary
Adaptable professional with a diverse background in customer service and retail. Known for exceptional reliability and a strong focus on team collaboration, ready to contribute to a positive work environment and support operational goals.
Overview
4
4
years of professional experience
Work History
Server
Main Event
5300 San Dario Ave
08.2025 - 05.2026
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Assisted in maintaining cleanliness and organization of dining areas during peak hours.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Processed transactions accurately using point-of-sale systems for efficient checkouts.
- Engaged with guests to foster a welcoming atmosphere, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Stocker
JD Sports
5300 San Dario Ave
02.2024 - 08.2024
- Stocked merchandise efficiently, ensuring optimal shelf organization and product visibility.
- Conducted regular audits of stock to identify discrepancies and ensure accuracy in inventory counts.
- Implemented effective product placement strategies to enhance customer experience and drive sales.
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
Team Member
Big Lots
7807 San Dario Ave
09.2022 - 12.2023
- Provided exceptional customer service by assisting customers with product inquiries and locating merchandise.
- Operated cash register efficiently, processing transactions and handling cash accurately.
- Maintained store organization by restocking shelves and ensuring products were displayed attractively.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Contributed to store's online presence by updating website and social media platforms with current promotions.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Car Detailer
Rjs Detail
04.2022 - 06.2024
- Performed thorough interior and exterior detailing of vehicles, ensuring high-quality finishes.
- Utilized pressure washers and steam cleaners to effectively remove dirt and grime from surfaces.
- Applied protective coatings and waxes to enhance vehicle appearance and longevity.
- Maintained cleanliness and organization of tools and work area for optimal efficiency.
- Resolved customer inquiries regarding detailing services, fostering positive client relationships.
- Trained new employees on detailing techniques and best practices for quality assurance.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
- Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
Dishwasher
Alamo Drafthouse
11210 EastPoint Dr
05.2022 - 11.2022
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Implemented efficient cleaning processes to enhance workflow in high-volume settings.
- Trained new team members on proper dishwashing techniques and safety protocols.
- Followed supervisor instructions to complete tasks on time.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
Education
High School Diploma -
United High School
2811 United Ave05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Service prioritization
- Team collaboration
- Point of sale operation
- Customer service
- Reliability and punctuality
- Flexible schedule
- Store opening and closing
- Money handling
- Fluent in English and Spanish
- Stock replenishment
- Calm demeanor
- Positive and professional
- Barcode scanning
- Stockroom safety procedures
- Friendly and helpful
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Main Event
08.2025 - 05.2026
Stocker
JD Sports
02.2024 - 08.2024
Team Member
Big Lots
09.2022 - 12.2023
Dishwasher
Alamo Drafthouse
05.2022 - 11.2022
Car Detailer
Rjs Detail
04.2022 - 06.2024
High School Diploma -
United High School