Yahir Lopez
Las Vegas
Summary
Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Production Worker
PABCO Gypsum
03.2024 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Delivery Service Driver
Bobs Delivery Service
10.2024 - 02.2025
- Utilized effective time management skills to balance multiple stops, ensuring punctual delivery while meeting customer expectations.
- Developed strong relationships with clients through excellent communication skills and professional demeanor during deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Truss Assembler
Desert Truss
07.2023 - 03.2024
- Operated materials handling equipment, such as forklifts and pallet jacks, to safely and efficiently move materials within the warehouse and production areas.
- Performed routine equipment checks, including inspecting fluid levels, tire pressure, and overall equipment condition, to ensure safe and reliable operation.
- Completed complex truss assemblies within tight deadlines, maintaining high-quality standards.
- Collaborated with team members for seamless coordination of tasks and efficient workflow.
- Coordinated with design teams on project details, enabling accurate execution of blueprints during the assembly process.
Finish Carpenter
CMD Inc.
07.2022 - 06.2023
- Measured and cut materials accurately using various hand and power tools, ensuring precise dimensions and minimizing waste, contributing to efficient and cost-effective project completion.
- Achieved customer satisfaction through precise alignment of doors, windows, staircases, and built-in furniture installations.
- Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
- Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
Cashier
Taco Bell
03.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Representative
Home Depot
10.2021 - 07.2022
- Processed customer orders accurately and promptly, ensuring timely delivery of products and maintaining high levels of customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Mojave high school
Las Vegas, Nv07.2022
Skills
- Customer service
- Problem-solving
- Fluent bilingualism
- Product knowledge
- Heavy lifting
- Workplace cleanliness
- Hand tools
- Machine operation
- Safe driving
- Punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Service Driver
Bobs Delivery Service
10.2024 - 02.2025
Production Worker
PABCO Gypsum
03.2024 - Current
Truss Assembler
Desert Truss
07.2023 - 03.2024
Finish Carpenter
CMD Inc.
07.2022 - 06.2023
Customer Service Representative
Home Depot
10.2021 - 07.2022
Cashier
Taco Bell
03.2021 - 09.2022
Mojave high school
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