Yahsmine Torres
Menifee,Ca
Summary
Organized Medical Biller boasts 4-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment.
Overview
15
15
years of professional experience
Work History
ABA Scheduler
Hope CCD
Murrieta, Ca
03.2021 - Current
- Create schedules for in-home and center therapy
- Assist staff with schedule changes, time off requests, availability changes
- First point of contact for all cancellations and new hire onboarding process.
Appointment Clerk
Kaiser Permanente
Fontana, CA
09.2019 - 03.2021
- First point of contact for the call center to assist all patients with questions and appointment needs.
Insurance Collector/Insurance Poster
Billing4drs
Lake Elsinore, CA
06.2016 - 06.2019
- Primary on incoming phone calls assisting all patient complaints, concerns and questions regarding statements, insurance collections and collecting on patient accounts
- Primary on posting all insurance payments.
Medical Biller
Temecula Valley Cardiology
Murrieta, CA
06.2015 - 06.2016
- Assist with Scheduling New Patients, confirm appointments
- Verify Insurance with HMO's, PPO's Enter billing charges and answer billing calls
- Collect payments over the phone.
Authorization/Surgery Scheduler
Pain Medicine Associates Inc.
Long Beach, CA
03.2009 - 06.2015
- Assist patients with scheduling, verify insurances, request authorization for HMO/Work Comp patients to undergo procedures or any referrals requested
- Schedule in office and out-patient procedures
Education
Medical Billing/Insurance -
North West College
01.2008
Skills
- Bilingual (Spanish: Conversational)
- Excel
- 10 Key by touch
- 55 wpm
- Microsoft Word
- Rainsoft/Epic (EMR)
- Telephone Etiquette
- Problem-Solving
- Effective Multitasking
- Customer Service
Timeline
ABA Scheduler
Hope CCD
03.2021 - Current
Appointment Clerk
Kaiser Permanente
09.2019 - 03.2021
Insurance Collector/Insurance Poster
Billing4drs
06.2016 - 06.2019
Medical Biller
Temecula Valley Cardiology
06.2015 - 06.2016
Authorization/Surgery Scheduler
Pain Medicine Associates Inc.
03.2009 - 06.2015
Medical Billing/Insurance -
North West College
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