Yahya Munsar
Summary
Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 3 years of experience utilizing consultative sales methods to develop new business. Performance-oriented sales leader offering proven expertise in building partnerships and sales channels. Proactive and flexible in scaling operations and responding to changing industry conditions. Achievements include optimizing procedures and dramatically increasing profits.
Overview
5
5
years of professional experience
Work History
Territory Sales Manager
Lenovo
San Francisco, CA
10.2021 - Current
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Sales Consultant
Best Buy
Emeryville, CA
08.2020 - 10.2021
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Technology Consultant
Target
Emeryville, CA
01.2020 - 07.2021
- Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
- Directed IT services, counseled executives and collaborated with senior management on strategic planning.
Sales Executive
Metro Pc Techs
San Francisco, CA
01.2019 - 01.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Education
Associate of Arts - Business Economics
Merritt College
Oakland, CA06.2022
Skills
- Strategic Planning
- Client Consultations
- Verbal and Written Communication
- Trend Analysis
- Team Leadership
- Networking Events
- Market Penetration Strategy
- Sales Statistics Analysis
- Site Visits
- Bing Ads
- Social Media Platforms
- Contact Management Systems
- Profit Target Achievement
- Persuasive Writing
Accomplishments
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 100+ staff members.
- Sales - Increased sales by 60% over a two month period.
- Awarded “Employee of the Month” in 2021.
- Established new accounts to increase annual revenue, identifying potential customers and presenting product solutions.
- Exceeded sales targets by 20% in 2021.
- Collaborated with team of 6 in the development of An Eco-Friendly Grocery Store.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Territory Sales Manager
Lenovo
10.2021 - Current
Sales Consultant
Best Buy
08.2020 - 10.2021
Technology Consultant
Target
01.2020 - 07.2021
Sales Executive
Metro Pc Techs
01.2019 - 01.2020
Associate of Arts - Business Economics
Merritt College
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