Dynamic professional with a strong focus on driving repeat business through outstanding customer service, optimizing schedules, managing inventory control, enhancing employee performance, and implementing organizational systems to improve operational efficiency and drive long-term business success.
Skilled technician with expertise in diagnosing and repairing machinery malfunctions, managing inventory, implementing preventive maintenance strategies, interpreting technical documentation, and ensuring compliance with safety standards.
Inspected and tested machinery and equipment to diagnose malfunctions.
Managed available parts, tools and materials inventory to maintain prompt response capability. Reviewed technical documentation to complete equipment maintenance and repair.
Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls. Created and followed detailed maintenance schedules for HVAC equipment, resulting increase in equipment lifetime.
Interpreted drawings, blueprints and schematics of building and systems layout as well as machinery construction.
Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
Troubleshot and diagnosed problems with mechanical and electrical systems and equipment. Completed documentation for recordkeeping and customer use.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Established and optimized schedules to keep coverage and service in line with forecasted demands. Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Monitored employee performance and developed improvement plans.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Applied customer feedback to develop process improvements and support long-term business needs.
Demonstrated proficiency in financial analysis, budgeting, and forecasting to provide strategic financial insights and support to the organization's decision-making processes .
Applied strong attention to detail and accuracy in the preparation and examination of financial records, ensuring compliance with regulatory standards and reporting requirements .
Utilized advanced knowledge of accounting principles and software to streamline and automate financial processes, improving efficiency and reducing error margins .
Managed accounts payable and receivable functions, reconciled accounts, and prepared financial statements, contributing to the overall financial health and transparency of the company .
Contributed to the development and implementation of financial policies and procedures, maintaining a strong internal control environment and supporting the company's governance framework