Yailen Perdomo
Spring Hill,FL
Summary
Bilingual Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner
Taxes Caribe
11.2007 - Current
- Inform clients or employers on the tax preparation process including bank products
- Collect relevant financial records, including pay stubs and income statements
- Input data from financial records into tax return software or databases
- Use applicable federal, state and local tax law to determine deductions and how much each client will pay or earn on the return
- Complete and file tax documents with appropriate agencies, like the IRS, state and local government entities
- Act as a representative for clients with applicable agencies as required
- Build customer relationships to promote and expand the business
Tax Income Preparer
Taco Taxes
01.2005 - 11.2007
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Identified potential audit red flags to minimize risk of IRS audits.
Customer Service Representative
Sprint
01.2004 - 01.2005
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Western High School
Louisville, KYBook Keeper
U.S. Career Institute
Fort Collins, CO05.2017
Certified Accounting Paraprofessional
Certified Public Bookkeepers (NACPB)
Online09.2023
Skills
- Bilingual (Spanish/English) Interpreter
- Management Team Leadership
- Coaching and Mentoring
- Quality Control Planning
- Design Coordination
- Maintain Patient Confidentiality
- Accounts Payable and Accounts Receivable
- Software Applications
- Payroll Management
- Accounting and Bookkeeping
- MS Applications, QuickBooks Software
- Monthly Reconciliations
Certification
- Licensed Tax Income Preparer
- Certified Book Keeper
- Certified Accountant
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Owner
Taxes Caribe
11.2007 - Current
Tax Income Preparer
Taco Taxes
01.2005 - 11.2007
Customer Service Representative
Sprint
01.2004 - 01.2005
High School Diploma -
Western High School
Book Keeper
U.S. Career Institute
Certified Accounting Paraprofessional
Certified Public Bookkeepers (NACPB)
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