Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yailis Delgado

Alpharetta,GA

Summary

Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Host

coopers hawk
Alpharetta, GA
02.2025 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Provided customers with accurate wait times and monitored waiting list.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Performed light administrative duties such as filing documents and taking messages.
  • Provided excellent customer service by anticipating customer needs.

Associate

andys frozen custard
Alpharetta , GA
11.2024 - 02.2025
  • Identified opportunities for process improvement and cost savings initiatives.
  • Helped customers locate items within the store using the inventory system.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Built relationships with customers by providing friendly customer service.

Education

High School Diploma -

Alpharetta High School
Alpharetta, GA
05-2025

Skills

  • Customer service
  • Inventory management
  • Cash handling
  • Sales reporting
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Time management
  • Server support
  • Reservations
  • Table setting arrangements
  • Food safety
  • Phone etiquette
  • Greeting guests
  • Table bussing

Languages

Spanish
Native/ Bilingual

Timeline

Host

coopers hawk
02.2025 - Current

Associate

andys frozen custard
11.2024 - 02.2025

High School Diploma -

Alpharetta High School