Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Yailyn Hernandez

Los Angeles,CA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Providing outstanding customer service, and maximizing sales.

Overview

12
12
years of professional experience

Work History

Sales Associate

Wireless Vision, T-Mobile
Los Angeles
01.2019 - Current
  • Managed inventory levels and restocked merchandise on sales floor.
  • Collaborated with team members to achieve daily sales goals.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained new employees on sales techniques and company policies effectively.
  • Assisted in cash management, including deposits and cash register reconciliations.

Vendor

Jyve
Los Angeles
09.2017 - 06.2019
  • Managed inventory and restocked supplies to ensure availability for clients.
  • Communicated with vendors for order updates and delivery schedules.
  • Followed safety protocols while handling products and equipment on-site.

Sales Associate

Macy’s
Montebello
06.2016 - 02.2018
  • Organized product displays to enhance customer engagement and visibility.
  • Processed incoming orders using warehouse management systems for efficiency.
  • Trained new cashiers on procedures, systems, and customer service standards.
  • Performed opening and closing duties such as setting alarms, counting money drawers.
  • Engaged customers to promote credit card products and services.
  • Managed inventory levels to ensure product availability and minimize stockouts.

Bank Intern

Camino Federal Credit Union
Montebello
08.2014 - 06.2015
  • Collaborated with team members on member outreach projects.
  • Provided support to customers on various banking services such as loans, deposits and other transactions.

Education

High School Diploma -

Montebello High School
Montebello, CA
06-2016

Some College (No Degree) -

East Los Angeles College
Monterey Park, CA

Skills

  • Customer service
  • Cash management
  • Inventory management
  • Visual merchandising
  • Employee training
  • Sales techniques
  • Bilingual communication
  • Multitasking
  • Networking
  • Team collaboration

References

References available upon request.

Timeline

Sales Associate

Wireless Vision, T-Mobile
01.2019 - Current

Vendor

Jyve
09.2017 - 06.2019

Sales Associate

Macy’s
06.2016 - 02.2018

Bank Intern

Camino Federal Credit Union
08.2014 - 06.2015

High School Diploma -

Montebello High School

Some College (No Degree) -

East Los Angeles College
Yailyn Hernandez