Yairi Marquez
Rockford,IL
Summary
Industrious professional with experience in pharmacy. Employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Rockford, IL
09.2024 - Current
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Answered telephones to respond to questions or requests.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Provided education materials about medications to patients upon request.
Store Associate
Ulta
Rockford, IL
10.2024 - 01.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Addressed customer questions and concerns regarding products and services.
- Improved customer service feedback scores through outstanding service.
Shift Leader
Panda Express
Rockford, IL
06.2018 - 08.2024
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Promoted food items, beverages and desserts to increase sales.
- Recorded customer orders and communicated clearly to confirm each order.
- Operated cash register and received payment from customers in cash or credit form.
Education
Associate of Arts -
Rock Valley College
Rockford, IL05-2022
Bachelor of Science - Medical Assistant
Rasmussen University
Rockford, ILSkills
- Insurance reconciliation
- Proper labeling
- FDA compliance
- Drug safety
- Basic math skills application
- POS system operation
- Conflict resolution
- Customer service
Languages
Spanish
Professional
Certification
- Pharmacy Technician License
Timeline
Store Associate
Ulta
10.2024 - 01.2025
Pharmacy Technician
Walgreens
09.2024 - Current
Shift Leader
Panda Express
06.2018 - 08.2024
Associate of Arts -
Rock Valley College
Bachelor of Science - Medical Assistant
Rasmussen University