Yajaira G. Contreras
Miami
Summary
Reliable and detail-oriented operations professional with 15+ years of experience in fast-paced environments requiring accuracy, teamwork, and customer focus. Proven ability to manage time-sensitive tasks, maintain safety and compliance standards, and support operational efficiency. Strong background in logistics, coordination, and customer interaction, with a commitment to delivering safe and on-time performance in aviation operations.
Overview
25
25
years of professional experience
Work History
Billing Specialist
American Consolidation & Logistics
Opa-locka, FL
03.2017 - Current
- Manage high-volume, time-sensitive billing and documentation processes in a logistics environment
- Ensure accuracy of records and compliance with company procedures
- Coordinate with internal teams and clients to resolve discrepancies quickly
- Support operational flow by maintaining organized and efficient systems
Data Entry Clerk
Edward Don & Company
01.2016 - 02.2017
- Maintained accurate data entry in high-volume systems with strong attention to detail
- Verified documentation and supported daily operational needs
- Collaborated with cross-functional teams to streamline data entry processes, enhancing operational efficiency.
Data Entry Clerk
American Consolidation & Logistics
Opa-locka, FL
12.2009 - 12.2015
- Processed shipment documentation and supported import/export operations
- Maintained organized records and ensured timely processing of work
- Delivered strong customer service while meeting productivity quotas
- Supported team operations in a fast-paced logistics environment
Monitor / Supervisor
Synovate
Miami, FL
01.2001 - 02.2008
- Promoted to Supervisor within 6 months for performance and reliability
- Led daily team operations, ensuring productivity and adherence to procedures
- Coordinated reporting and maintained accuracy for client deliverables
- Supported staff through coaching and performance management
Education
High School Diploma -
Miami Jackson Senior High School
Miami, FLSkills
- Operational Coordination & Workflow Efficiency
- Safety Awareness & Compliance
- Time-Sensitive Task Management
- Team Collaboration in Fast-Paced Environments
- Customer Service & Communication
- Documentation & Data Accuracy
- Microsoft Office & QuickBooks
Accomplishments
- Improved workflow efficiency by redesigning filing and data management systems
- Coordinated operations for a team of 23 employees in a high-volume environment
- Recognized for leadership and promoted rapidly into supervisory role
Languages
Spanish
Native or Bilingual
Timeline
Billing Specialist
American Consolidation & Logistics
03.2017 - Current
Data Entry Clerk
Edward Don & Company
01.2016 - 02.2017
Data Entry Clerk
American Consolidation & Logistics
12.2009 - 12.2015
Monitor / Supervisor
Synovate
01.2001 - 02.2008
High School Diploma -
Miami Jackson Senior High School