Yakayra Correa

Provided exceptional customer service as a cashier and representative, building strong connections with customers and ensuring a welcoming atmosphere

Prepared and served a variety of drinks, expertly crafting beverages to meet customer preferences maintaining a high standard of accuracy and speed during peek hours

Communicated effectively with customers, addressing their needs and resolving any concerns to enhance their overall experience

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Demonstrated reliability and availability by consistently stepping in for additional shifts when needed, ensuring smooth operations.
• Maintained a record of punctuality, Consistently arriving on time and prepared for shift

• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• provided great customer Service

• Collaborated with well-known artists to create and refine musical compositions, contributing to high-quality projects
• Developed advanced skills in both composing and vocal performance, consistently enhancing the artistic quality of each piece
• Engaged in side-by-side creative processes, blending unique styles and ideas to produce impactful music

Served as a sales representative and cashier, handling transactions for both food and merchandise with accuracy and efficiency

Assisted in hosting and serving customers, ensuring a positive dining experience by providing attentive and courteous service

Managed merchandise sales, including stocking, organizing, and promoting store items to enhance customer engagement and drive sales

Balanced multiple roles effectively, contributing to the overall success of the restaurant's operation and customer satisfaction

• Managed the catering and baking operations
• Assured that customer requests were accurately delivered from special dietary restrictions to proper food proportions for guests
• Overseen the planning of food menu, managed the food stock and determined the ingredient requirements for food portions
• I was able to accomplish the baking and distribution of 50 plus pies during Covid in one day solo.

• Prepared catered meals for account clients
• Stocked, cleaned, and maintained catering facility and equipment
• Styled food platters for a unique presentation
• Managed staff of 15 plus employees.

• Arranged and maintained all retail display cases
• Demonstrated knowledge of all products and educated customers on product ingredients and point of origin
• Performed barista duties and created charcuterie catering platters
• Maintained clean workspace to meet DOH compliance
• Assisted with hiring and training of new employees.

• Supervised daily operations to ensure optimal workflow and adherence to quality standards.
• Trained and mentored team members on customer service excellence and operational procedures.
• Coordinated inventory management, ensuring timely stock replenishment and minimal waste.
• Implemented process improvements that enhanced efficiency in food preparation and service delivery.
• Resolved customer inquiries and complaints promptly, fostering positive customer experiences.
• Completed store opening and closing procedures and balanced tills.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Helped store management meet standards of service and quality in daily operations.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.