Yakira Williams
Opelika,AL
Summary
Dynamic professional with extensive experience in customer service and front desk oversight at Southern Union State Community College. Proven ability to enhance visitor assistance and streamline administrative tasks. Proficient in Microsoft Word and Excel, consistently delivering exceptional support and fostering a welcoming environment for guests.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
Southern Union State Community College
Opelika, Alabama
08.2024 - 05.2025
- Assisted in compiling documents for meetings and events.
- Welcomed large volume of guests and improved overall customer service.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
- Monitored lobby traffic flow during peak hours; provided assistance where needed.
- Greeted and assisted visitors with inquiries and directions.
Care Provider
Northside Elementary School
Opelika, AL
01.2024 - 08.2024
- Supervise children from grades 3 to 5 after school from 3 PM to 5 PM.
- Primary responsibilities include meal preparation, planned activities, and supervised homework time.
- Assisted students with daily activities and personal care needs.
Cashier
Winn Dixie
Opelika, AL
04.2023 - 08.2023
- Responsibilities included: opening and closing the store and cleaning before and after shift
- Checked customers out and handled cash, credit, debit, and gift card transactions
- Assisted customers with any questions
- Greeted customers as they entered the store
- Provided excellent customer service
- Sold promotional products seasonally
Host/Hostess
Niffers At the Tracks
Opelika, AL
07.2022 - 11.2022
- Primary responsibilities included greeting customers as they entered the restaurant, providing customers with appropriate seating, clearing/setting tables, taking customer's drink orders
- Provided prompt and courteous service
- Assisted co-workers to improve workflow and customer service
Education
High School -
Opelika High School
Opelika, AL05.2024
Skills
- Microsoft Word
- Microsoft Excel
- Customer service
- Visitor assistance
- Front desk oversight
Volunteer Experience
Youth Assistance, New Life Christian Center, 01/01/18, 07/01/18, Helped assist with watching over Sunday School and children, Ensured safety of children, made sure children are entertained, cleaned up after the children, and provided them with food, Assisted with cleaning
Timeline
Front Desk Assistant
Southern Union State Community College
08.2024 - 05.2025
Care Provider
Northside Elementary School
01.2024 - 08.2024
Cashier
Winn Dixie
04.2023 - 08.2023
Host/Hostess
Niffers At the Tracks
07.2022 - 11.2022
High School -
Opelika High School
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