Yaleira Torres
East Meadow,NY
Summary
Accomplished Sales Manager experienced in developing and implementing effective sales strategies. Identified and created profitable business opportunities while cultivating strong partnerships through team leadership and training. Focused on enhancing team efficiency, driving sales growth, and improving customer engagement scores.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Assistant Sales Manager
Red Bull Distribution Company
Commack, NY
06.2024 - Current
- Consistently exceeded sales targets by 15% each quarter, resulting in recognition as top-performing sales representative
- Achieved monthly sales quotas by managing leads, conducting product demonstrations, and closing deals
- Cultivated relationships with key clients, driving 6% increase in repeat business
- Guided customers in product selection based on needs, contributing to increased sales revenue
- Maintained accurate records of deliveries, including mileage, fuel consumption, and delivery times
United Artist
FLOOR STAFF REGAL CINEMAS
Westbury, NY
03.2018 - 06.2024
- Delivered exceptional customer service by addressing inquiries, resolving issues, and enhancing customer satisfaction
- Updated knowledge of product features, pricing, promotions, and company policies to deliver accurate information to customers
- Performed stock checks, identified inventory discrepancies, and supported replenishment orders.
Retail Sales Associate
Spirit Halloween
Hicksville, NY
09.2023 - 10.2023
- Engaged customers on the shop floor, providing assistance and tailored product recommendations to enhance their shopping experience
- Ensured cleanliness and organization of assigned areas, contributing to a welcoming store environment
- Supported inventory management by accurately receiving and restocking merchandise, facilitating product availability for customers
- Maintained cleanliness and organization of assigned areas within the store
Waitress
Westbury manor
Westbury, NY
03.2016 - 06.2017
- Delivered exceptional customer service by promptly greeting and seating guests, accurately taking orders, and ensuring timely delivery of food and beverages to enhance guest satisfaction
- Utilized extensive knowledge of menu items, including daily specials and preparation methods, to guide customers in making informed selections and enhance their dining experience
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Teamed with colleagues to enhance dining experience by efficiently assisting with table setup, drink refills, plate clearing, and resetting tables
Education
Associate's degree -
Nassau Community College
Westbury, NY 09.2017 - 06.2020
High school or equivalent -
Westbury high school
Old Westbury, NYSkills
- Sales (6 years)
- Customer Service (6 years)
- Client relationship
- Retail sales (2 years)
- Sales forecasting
- POS (8 years)
- Cash handling (6 years)
- Route optimization
- Market analysis
- Organizational skills (5 years)
- Team leadership
- Brand promotion
- Time management
- Communication skills
- Basic math (7 years)
- Spanish (10 years)
- Bilingual (10 years)
- English (10 years)
- Phone etiquette (10 years)
- Computer skills (3 years)
- Fraud detection
- Animal care
- Basic math (7 years)
- Client relationship
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Driver's License, May 2022 to December 2029
Languages
Spanish - Expert
Additional Information
- Community service
- Salvation Army- I helped pack items for people who are in need.
- Language- English and Spanish
Timeline
Assistant Sales Manager
Red Bull Distribution Company
06.2024 - Current
Retail Sales Associate
Spirit Halloween
09.2023 - 10.2023
United Artist
FLOOR STAFF REGAL CINEMAS
03.2018 - 06.2024
Associate's degree -
Nassau Community College
09.2017 - 06.2020
Waitress
Westbury manor
03.2016 - 06.2017
High school or equivalent -
Westbury high school