Yalonda Taylor
Augusta,GA
Summary
Driven Life Insurance Sales Agent with years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
10
10
years of professional experience
Work History
Sales Agent
B&W Insurance Group, LLC
05.2020 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Identified new targets, developed new business opportunities and presented product lines to customers.
Certified Professional Coder
Augusta University Hospital
10.2013 - 02.2015
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Education
Associate of Applied Science - Organizational Management
Voorhees College
Denmark, SC05.2000
Skills
- Paperwork Processing
- Strategy Development
- Product Demonstrations
- Technical Support
Timeline
Sales Agent
B&W Insurance Group, LLC
05.2020 - Current
Certified Professional Coder
Augusta University Hospital
10.2013 - 02.2015
Associate of Applied Science - Organizational Management
Voorhees College
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