Agustin Josende
Bradenton,FL
Summary
Driven Sale Associate with a proven track record at Bell Mobility, adept in upselling and customer needs assessment. Excelled in organizing merchandise to enhance store appeal and customer engagement, significantly contributing to business development. Known for reliability and building customer loyalty through effective communication and rapport.
Overview
10
10
years of professional experience
Work History
Manager of Operations
PTO BRANDS
Miami, FL
03.2019 - 06.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by streamlining operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Sales Associate
Bell Mobility
Bradenton, FL
02.2014 - 07.2018
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
Education
Informática
Alfredo Mola
Havana Cuba09.2008
Skills
- Logistics Management
- Data Analysis
- Health and safety compliance
- P&L Management
- Organizational Management
- Labor Relations
- Production
- Performance reporting
- Performance monitoring
Languages
English
Elementary
Spanish
Elementary
Timeline
Manager of Operations
PTO BRANDS
03.2019 - 06.2024
Sales Associate
Bell Mobility
02.2014 - 07.2018
Informática
Alfredo Mola