Yamile Becerra Valencia
Port Arthur,TX
Summary
Organized and motivated individual with strong time management and organizational skills. Recent graduate with proven technical abilities and experience in fast-paced environments. Demonstrates a strong work ethic, effective communication skills, and adaptability to changing situations. Eager to contribute to team success and support organizational objectives.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
HEAD HOSTESS
Cheddar's Scratch Kitchen
Port Arthur, Texas
09.2021 - Current
- Administered reservations and waitlists to maximize guest seating capacity during high-traffic dining periods.
- Developed and executed strategies to streamline seating arrangements during high-traffic periods.
- Facilitated prompt guest greetings and seating arrangements to enhance the dining experience.
- Facilitated training sessions for new hostesses to enhance procedural knowledge and customer interaction skills.
- Managed dining area to enhance guest satisfaction through a clean and organized environment.
TO-GO SPECIALIST
Cheddars Scratch Kitchen
Port Arthur, TX
01.2026 - Current
- Managed payment transactions for take-out orders through POS system and credit card machine, maintaining high standards of accuracy and operational efficiency.
- Facilitated customer payments by operating cash register and providing necessary change to enhance service efficiency.
- Facilitated a positive customer experience by greeting patrons and swiftly handling to-go orders.
- Managed preparation of to-go orders for customer pickup to enhance service efficiency and satisfaction.
Education
Bachelor of Arts - Political Science
Lamar University
Beaumont, TX 08.2022 - 12.2025
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Detail-oriented
- Data analysis
- Research skills
- Public speaking
- Strong multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
TO-GO SPECIALIST
Cheddars Scratch Kitchen
01.2026 - Current
Bachelor of Arts - Political Science
Lamar University
08.2022 - 12.2025
HEAD HOSTESS
Cheddar's Scratch Kitchen
09.2021 - Current