Yamileth Galvez-Adams
Edmond,OK
Work Preference
Summary
Results-driven Sales Associate with a proven track record in customer relationship management, effective communication, and problem-solving. Expertise in developing promotional strategies that enhance customer satisfaction and drive sales growth.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Sales Associate
Bridgestone Firestone Retail Services
Edmond, Oklahoma
11.2022 - Current
- Delivered exceptional customer service by greeting and assisting customers effectively.
- Provided accurate information on products, prices, and services to enhance customer understanding.
- Guided customers in selecting tires and services based on individual needs, enhancing satisfaction and loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of sales floor and displays to improve customer experience.
- Partnered with team members to meet and exceed daily sales targets through effective collaboration.
- Trained new associates on sales techniques, cash register operations, and store policies efficiently.
- Created promotional strategies that successfully drove increased sales volume.
Senior Caregiver
Ensure Senior Care
Hamilton Township, NJ
01.2016 - 12.2021
- Developed individualized care plans tailored to client needs and preferences.
- Administered medications following established schedules and physician instructions.
- Monitored client health status and reported changes to appropriate healthcare personnel.
- Assisted clients with daily living activities, including grooming, bathing, and meal preparation.
- Facilitated social activities to enhance mental stimulation and foster client interactions.
- Offered emotional support to clients facing loneliness or depression, improving overall well-being.
- Updated family members on client health and progress to ensure informed care decisions.
- Maintained a clean and safe environment while adhering to infection control guidelines.
Education
Registered Medical Assistant - Medical
Lincoln Technical Institute
Mount Laurel, NJ06-2007
High School Diploma -
Hamilton High School West
Hamilton Township, NJ06-1998
Some College (No Degree) - Nursing
Rowan College At Burlington County
Pemberton, NJSkills
- Point-of-sale systems
- Sales processing
- Promotional strategies
- Sales strategies
- Product knowledge
- Adaptability
- Sales expertise
- Customer relationship management
- Upselling strategies
- Inventory control
- New associate onboarding
- Team collaboration
- Service orientation
- Critical thinking
- Problem-solving
- Complex problem-solving
- Effective communication
- Adaptability
- Interpersonal skills
- Team collaboration
- Relationship selling techniques
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Bridgestone Firestone Retail Services
11.2022 - Current
Senior Caregiver
Ensure Senior Care
01.2016 - 12.2021
Registered Medical Assistant - Medical
Lincoln Technical Institute
High School Diploma -
Hamilton High School West
Some College (No Degree) - Nursing
Rowan College At Burlington County