Yamilex Marte
New York,NY
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
6
6
years of professional experience
Work History
Front Desk Medical Receptionist
Dr. Libby Buscemi, MD
Manhattan, NY
01.2023 - Current
- Greeted patients, verified insurance information and collected copays.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Patient Care Associate
Scot Bradley Glasberg, MD
Manhattan, NY
04.2020 - 12.2022
- Provided direct patient care and support services in accordance with established standards and practices.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Handled payment processing and provided customers with receipts and proper bills and change.
Supervisor
Metropolitan Drugs
Manhattan, NY
02.2018 - 03.2020
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
Some College (No Degree) - Medical Assisting
Mandl School The College Of Allied
Manhattan, NY08-2022
Associate of Science - Education
Bronx Community College of The City University of New York
The Bronx, NY06-2020
High School Diploma -
New Heights Academy Charter School
Manhattan, NY06-2017
Skills
- Insurance Practices
- Patient Care
- Organizational Standards
- Strategic Planning
- Relationship Building
- Verbal and Written Communication
- Quality Assurance
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Front Desk Medical Receptionist
Dr. Libby Buscemi, MD
01.2023 - Current
Patient Care Associate
Scot Bradley Glasberg, MD
04.2020 - 12.2022
Supervisor
Metropolitan Drugs
02.2018 - 03.2020
Some College (No Degree) - Medical Assisting
Mandl School The College Of Allied
Associate of Science - Education
Bronx Community College of The City University of New York
High School Diploma -
New Heights Academy Charter School
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