Yamilex Marte
New York,NY
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Reside Health
New York, NY
05.2023 - Current
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Informed patients of financial responsibilities prior to rendering services.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Medical Receptionist
Libby Buscemi, MD
New York, NY
06.2022 - 04.2023
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Handled sensitive information with confidentiality and discretion.
Patient Care Coordinator
Scot Bradley Glasberg, MD
New York, NY
04.2020 - 05.2022
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Protected patients by observing strict HIPAA guidelines.
Supervisor
Metropolitan Drugs
New York, NY
02.2017 - 03.2020
- Maintained accurate records related to drug orders, deliveries, returns, recalls, waste disposal.
- Evaluated existing systems used within the pharmacy environment and recommended improvements as necessary.
- Monitored inventory levels of pharmaceuticals and other supplies to ensure adequate stock is available at all times.
- Participated in developing departmental budgets and monitored expenses against budget projections.
- Communicated regularly with physicians regarding medication orders and patient needs.
- Developed standard operating procedures for the pharmacy operations team.
Education
Some College (No Degree) - Medical Assistant
Mandl School of Allied Health
New York08-2022
Associate of Arts - Education
Bronx Community High School
Bronx, NY06-2020
High School Diploma -
New Heights Academy Charter School
New York, NY06-2017
Skills
- Medical Terminology
- Insurance Verification
- Records Management
- Microsoft Office
- Patient Relations
- Office Administration
- HIPAA Guidelines
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Medical Receptionist
Reside Health
05.2023 - Current
Medical Receptionist
Libby Buscemi, MD
06.2022 - 04.2023
Patient Care Coordinator
Scot Bradley Glasberg, MD
04.2020 - 05.2022
Supervisor
Metropolitan Drugs
02.2017 - 03.2020
Some College (No Degree) - Medical Assistant
Mandl School of Allied Health
Associate of Arts - Education
Bronx Community High School
High School Diploma -
New Heights Academy Charter School
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