Yamilka Taylor
Summary
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping.
Overview
3
3
years of professional experience
Work History
Booking Manager/First Mate
Caribbean Watersports, Inc.
01.2020 - 10.2021
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Developed strong working relationships with management at Playa Largo Resort and executive team through effective scheduling and communication.
- Created both personal and business relationship experiences for both individual and corporate charters.
Event Coordinator
Tasty Creations LLC
01.2019 - 01.2020
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Consulted with customers to determine objectives and requirements for events.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Communicated with catering, lighting and sound companies to obtain price quotes.
Insurance Agent
Dtrt Insurance Group
12.2018 - 12.2019
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Education
4-40 Customer Representative License - Customer Service & Insurance
Central Insurance School
Online07.2007
Broadcasting Degree - Radio And Television Broadcasting Technology
Connecticut School of Broadcasting
Miami12.2005
High School Diploma -
Homestead Senior High School
Homestead, FL06.1999
Skills
- Bilingual English/Spanish
- Phone Inquiries
- Strategic Planning
- Coordinate Schedules
Timeline
Booking Manager/First Mate
Caribbean Watersports, Inc.
01.2020 - 10.2021
Event Coordinator
Tasty Creations LLC
01.2019 - 01.2020
Insurance Agent
Dtrt Insurance Group
12.2018 - 12.2019
4-40 Customer Representative License - Customer Service & Insurance
Central Insurance School
Broadcasting Degree - Radio And Television Broadcasting Technology
Connecticut School of Broadcasting
High School Diploma -
Homestead Senior High School
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