Yamilleth Ramos

• Obtained patients medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Called and faxed pharmacies to submit prescriptions and refills.
• Taught patients about medications, procedures, at-home allergy injections/insulin injections
• Patient call backs on labs results
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
• Performing blood draws including pediatric, geriatric, and challenging cases.
• Packaged and shipped specimens to central lab daily.
• Educated and preformed allergy skin prick testing
• Expedited check-in process for patients by efficiently collecting necessary paperwork, verifying insurance coverage, and obtained co-payments from patients.
• Scheduled patient appointments in respective doctors' calendars

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Completed insurance verification and benefit authorization with appropriate documentation in billing system.
• Enhanced patient care by efficiently performing diagnostic radiographic procedures and providing accurate imaging results.
• Scanned medical records in digital format for easy retrieval and accessibility.

• Prepared patients for physician examination through phone triage
• Administered medications and performed basic and advanced patient assessments.
• Collected and processed laboratory testing
• Updated patient records accurately and effectively
• Preformed DOT Physicals, E-screen Drug testing/ Breath Alcohol testing, EKG
• Assist in phlebotomy duties/ Cast splints/ bandaging/
• Workers Compensation Assistances

• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Performed diagnostic tests accurately
• Performed medical records management, including filing, organizing and scanning documents.
• Completed EKGs and other tests based on patient presentation in office.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• COVID-19 screener, COVID-19 testing, assistant in COVID -19 supply inventory and protocols

*TEMPORARY*

• Administered vaccinations and medications for timely delivery of essential treatments.
• Maintained accurate patient records, contributing to effective communication among medical team members.
• Coordinated referrals to specialists, for continuity of care for patients in need of additional services.
• Demonstrated adaptability by quickly learning new medical software systems for more efficient documentation and record-keeping practices.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
• Submitted insurance claims for medications, medical equipment needed by patients
• Resolved patients complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both patients and the clinic.
• Improved patient satisfaction by providing efficient, accurate, and timely blood draws.