Yamina Carlisle
Sacramento,CA
Summary
Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response.
Overview
18
18
years of professional experience
Work History
Assistant Manager
FPI Management
Sacramento
08.2023 - 02.2025
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Assisted in the leasing process for successful occupancy rates and revenue growth.
- Maintained accurate records of rental payments, deposits, and expenses for effective financial management.
- Negotiated lease terms with potential tenants, securing favorable agreements for both parties.
- Collected, completed, and processed lease applications.
- Utilized software tools such as Yardi or RealPage efficiently for managing leads, tracking applications, and updating availability information accurately.
Leasing Agent
InterSolutions
Sacramento, CA
04.2020 - 08.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Retail Merchandising Supervisor
Premium
Sacramento, CA
04.2018 - 04.2020
- Established strong relationships with suppliers, fostering mutually beneficial partnerships for ongoing business success.
- Developed detailed planograms for consistent merchandise presentation across multiple locations.
- Analyzed sales data to identify trends and optimize product placement, driving revenue growth.
- Optimized store layout design to facilitate smooth customer flow, enhancing overall shopping experience.
Leasing Consultant
Renoir Staffing
Alameda, CA
04.2015 - 04.2018
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Quality Assurance Supervisor
Act-On
Sacramento, CA
10.2012 - 04.2015
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
Manager
Picture Me Portrait Studio
Roseville, CA
05.2008 - 09.2012
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
Cashier/Food
Pizza Hut
North Highlands, CA
03.2007 - 04.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - General Education
John F Kennedy High School
Richmond06.2000
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Real estate knowledge
- Lease preparation
- Background Checks
- Property Tours
- Team leadership
Timeline
Assistant Manager
FPI Management
08.2023 - 02.2025
Leasing Agent
InterSolutions
04.2020 - 08.2023
Retail Merchandising Supervisor
Premium
04.2018 - 04.2020
Leasing Consultant
Renoir Staffing
04.2015 - 04.2018
Quality Assurance Supervisor
Act-On
10.2012 - 04.2015
Manager
Picture Me Portrait Studio
05.2008 - 09.2012
Cashier/Food
Pizza Hut
03.2007 - 04.2008
Diploma - General Education
John F Kennedy High School