Yamitza Ramos
New York,NY
Summary
Health Information Management (HIM) professional with 10+ years of experience in ROI, medical records coordination, and front-office operations. Skilled in Epic, OnBase, and 3M systems with a deep understanding of HIPAA compliance and EMR workflows. Bilingual, highly organized, and committed to data accuracy and patient privacy in dynamic healthcare settings.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
HIM ROI Associate, Health Information Dept.
Mount Sinai Hospital
07.2021 - Present
- Process HIM Analysis Work Queues in Epic EMR.
- Manage and track ROI requests for legal, insurance, and patient care needs.
- Ensure PHI privacy and compliance with HIPAA/NYS laws.
- Upload records to PFS payer portals (e.g., Availity, Cotiviti) and confirm delivery.
- Assist HIM Director/Manager with additional departmental tasks as needed
Patient Coordinator, Pediatric Cardiology
Mount Sinai Hospital
05.2017 - 12.2020
- Scheduled patient visits, verified insurance, and handled co-payments.
- Provided bilingual communication to patients via phone and written notices.
- Supported providers with calendars and follow-up scheduling in Epic.
Medical Secretary
NYU Langone Medical Center
08.2012 - 09.2014
- Registered patients, scanned documentation, and scheduled using Quadramed EMR.
- Entered physician profiles in Epic; submitted electronic death certificates.
Education
Bachelor of Science - Health Information Management
SUNY Polytechnic Institute
Utica, NYAssociate Degree - Health Information Technology
Borough of Manhattan Community College
New York, NYSkills
- Epic
- OnBase
- 3M
- Quadramed EMR
- Cerner
- MS Office
- CPT
- ICD-10-CM/PCS Coding
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
Languages
Spanish
Full Professional
English
Full Professional
Timeline
HIM ROI Associate, Health Information Dept.
Mount Sinai Hospital
07.2021 - Present
Patient Coordinator, Pediatric Cardiology
Mount Sinai Hospital
05.2017 - 12.2020
Medical Secretary
NYU Langone Medical Center
08.2012 - 09.2014
Associate Degree - Health Information Technology
Borough of Manhattan Community College
Bachelor of Science - Health Information Management
SUNY Polytechnic Institute
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