Yamonna Lewis
Customer service
Newark,NJ
Summary
Yamonna Lewis is a dynamic and motivated professional; who demonstrates exceptional communication skills, adaptable to critical situations and makes decisions during challenges. She is able to work independently and be a detailed-oriented team player. She also has the ability to handle multiple projects simultaneously with a high degree of accuracy.
Yamonna Lewis aims to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Verification Specialist
Assurance
01.2023 - 02.2023
- Verified client information by analyzing existing evidence on file.
- Determined appropriateness of payers to protect organization and minimize risk.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Updated patient records with accurate, current insurance policy information.
- Obtained updated contact information from all subjects and verified data for accuracy.
Front Desk Security Guard
Summit Security
09.2017 - 11.2020
- Monitored central alarm systems for fire, intrusion, and duress alarms and responded to emergencies weekly
- Conducted patrols of key areas to spot and control security concerns
- Monitored and authorized entrance and departure of vehicles, company trucks, and visitors
- Authorized entrance papers and granted or denied entrance to the building.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Front Desk Security Guard
Allied Universal
11.2020 - 01.2023
- Monitored central alarm systems for fire, intrusion, and duress alarms and responded to emergencies weekly
- Conducted patrols of key areas to spot and control security concerns
- Monitored and authorized entrance and departure of vehicles, company trucks, and visitors
- Authorized entrance papers and granted or denied entrance to the building.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Issued access cards to authorized personnel to monitor access points.
Material Handler
Manpower
12.2016 - 08.2017
- Prevented load shifting or damage by using bracing and strapping techniques
- Keep storage areas organized, clean and secure to fully protect company assets
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products
- Transported inventory items to appropriate locations.
Distributor
Amazon
01.2016 - 02.2017
- Transported inventory items to appropriate locations
- Prepared pallets of boxes for easy transportation between customer and storage locations
- Keep storage areas organized, clean and secure to fully protect company assets
- Used hand-held scanners and physical logs to accurately track items movements.
Education
Bachelor of Arts -
Rutgers University
Newark, NJAssociates of Human and - Social Science
Essex County College
Newark, NJSkills
- Microsoft office, Typing, Data entry, Security, Stocking, Organization
- Cash handling, Customer service, Materials handling, First Aid and CPR
- Certified, Time Management, Safety and Compliance
- Good Telephone Etiquette
- Attention to Detail
- Organization and Time Management
- Analytical and Critical Thinking
- Critical Thinking
- Focused Observation
- Customer Care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit.
Conrad Hilton
Timeline
Verification Specialist
Assurance
01.2023 - 02.2023
Front Desk Security Guard
Allied Universal
11.2020 - 01.2023
Front Desk Security Guard
Summit Security
09.2017 - 11.2020
Material Handler
Manpower
12.2016 - 08.2017
Distributor
Amazon
01.2016 - 02.2017
Bachelor of Arts -
Rutgers University
Associates of Human and - Social Science
Essex County College
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