Yana Pechenyuk
Springfield,MO
Summary
Customer focused professional with exceptional interpersonal abilities and a history of working in highly dynamic and challenging environments. Reliable Translator possessing excellent critical thinking skills and bilingual fluency. Meticulous and detailed professional with experience translating verbal and written communication; adept at retaining meaning, style and tone of original texts and documents.
Overview
13
13
years of professional experience
Work History
Resident Services Coordinator
Scrivener Oil Company
Springfield, MO
11.2020 - 07.2024
- Assisted President of the company with daily activities to ensure a comfortable and independent living environment
- Utilized strong communication and problem-solving skills to maintain high levels of resident satisfaction
Resident Services Coordinator
Oxford HealthCare
Springfield, MO
01.2018 - 10.2020
- Provided assistance to clients with daily living activities while respecting privacy and maintaining confidentiality
Sales associate/ Cashier
Ross Dress for less
Springfield, MO
02.2014 - 12.2017
- Operated cash registers, assisted customers, and supported store departments, emphasizing customer service and teamwork
Resident Services Coordinator
Jacobs care center nursing home
Springfield, MO
01.2012 - 01.2014
- Supported clients with activities of daily living and helped maintain a clean, comfortable living environment
Education
Pharmacy Technician Training -
Penn Foster College
01.2015
High School -
Penn Foster High School
01.2010
Skills
- Customer Service & Communication
- Written & Verbal Communication
- Conflict Resolution & Negotiation
- Budgeting & Financial Management
- Time Management & Organization
- Phone Etiquette
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Social Media Marketing
- Quick Learner & Adaptability
- Problem-Solving
- Team Collaboration
- Fluent bilingualism
- Live interpretations
Exceptionalskills
- Bilingual (Russian, Ukrainian, English)
- Elderly care
- Experience in providing specialized care for individuals with cognitive impairments, physical disabilities, and developmental challenges
Timeline
Resident Services Coordinator
Scrivener Oil Company
11.2020 - 07.2024
Resident Services Coordinator
Oxford HealthCare
01.2018 - 10.2020
Sales associate/ Cashier
Ross Dress for less
02.2014 - 12.2017
Resident Services Coordinator
Jacobs care center nursing home
01.2012 - 01.2014
Pharmacy Technician Training -
Penn Foster College
High School -
Penn Foster High School
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